TROUBLESHOOTING
Check a missing tool record
Start with the last recorded holder, location, and movement event.
Updated 2026-10-01
What to do
Start with the last recorded holder, location, and movement event.
- Search your signed-in workspace by tool name or asset code.
- Review the latest TAKE, MOVE, or RETURN event and any damage report.
- If the recorded holder or location is wrong, ask a manager to record the correct next movement; earlier events remain in history.
Current status
A scan shows the last recorded state, not live GPS position. Contact support if a record cannot be found.