WORKERS
Prepare worker access
Keep manager accounts separate from field worker access on shared devices.
Updated 2026-10-07
What to do
Keep manager accounts separate from field worker access on shared devices.
- A manager creates a distinct worker record and private six-digit PIN for each field user. An employee code must not be the same as the PIN; do not put a PIN on a label or shared spreadsheet.
- From an authorized manager session, enroll the shared field device. Enrollment signs the manager out of that browser so field actions are not accidentally attributed to the manager.
- Have the worker sign in with their own PIN and check the displayed identity before scanning a tool. Use one controlled test handoff to confirm the device and worker can reach the correct company record.
- Lock or switch workers between handoffs. If the wrong identity is shown, switch before recording the movement rather than trying to repair its attribution afterward.
- If a PIN is rejected, stop guessing and ask a manager to check worker status or reset it. Repeated failed attempts can trigger a cooldown; a reset ends previous worker sessions.
- When a shared device is lost or leaves service, ask a manager to revoke its enrollment. Deactivate workers who should no longer record handoffs while preserving their historical events.
Current status
Managers can reset a PIN, deactivate a worker, and revoke an enrolled device. A PIN reset ends the worker's previous sessions.